Refund Policy

Returns

We only do exchange no returns.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@shivikaagarwal.com

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hello@shivikaagarwal.com and once approved send your item to:

Teikirshy Design

G-1, Kamla Nagar, Agra, Uttar Pradesh, 282005, India

Phone: +91 75004 34520

 

Shipping

To return your product, you should mail your product to:

Teikirshy Design

G-1, Kamla Nagar, Agra, Uttar Pradesh, 282005, India

Phone: +91 75004 34520

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over INR 5000/-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.